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Author

  • What Journal should I submit to?
  • How do I prepare my manuscript for submission?
  • I want to know more about the language polishing services provided by Elsevier.
  • How can I submit my paper online?
  • How do I retrieve my EES username and password?
  • How do I update my personal details/profile in EES?
  • How do I know if my figures are suitable for submission?
  • Where can I find LaTeX information?
  • Should my figures be included in my manuscript file?
  • I am unable to upload my figures to EES, why is this?
  • My figures are in one ZIP file, can I upload them to EES using this?
  • Can I upload figures created in ChemDraw, CorelDraw, Photoshop, Illustrator or Canvas?
  • What fonts can I use in my artwork?
  • How can I include audio files with my EES submission?
  • How do I approve the PDF to complete my submission?
  • How do I submit a revised paper?
  • What is the status of my accepted paper?
  • My paper was accepted for publication. When will I receive my proof?
  • How do I return my corrected proof?
  • What is the status of my offprint order?
  • How can I order paper offprints?
  • What is CiteAlert?
  • Why am I having trouble viewing the submission in EES?
  • Why was my submission removed from EES?
  • Can I order custom products related to my published article?
  • How can I order a journal issue?
  • How do I request Permission to re-use Elsevier material?
  • Editor

  • How do I log into my EES Editor Homepage?
  • Where is this EES manuscript?
  • What is a technical check on a submission?
  • What are EES custom flags?
  • How do I add a new reviewer in EES?
  • How do I make a decision?
  • I have made my editorial decision: how do I inform authors and reviewers?
  • How do I withdraw or delete a submission in EES?
  • I want to send an e-mail through EES; how can I do this?
  • How can I change my EES profile details?
  • How can I change the time given for a reviewer to respond to an invitation?
  • How can I check if a paper has been submitted previously?
  • How can I extend the deadline for submission of a review?
  • How can i invite my preferred reviewers in EES?
  • How can I make sure that the author can see the file uploaded in EES by the reviewer?
  • How can I remind a reviewer to submit his review?
  • How can I remind reviewers to respond to an invitation?
  • How can I request further EES Editor training?
  • How can I un-invite a reviewer?
  • How do I handle EES submissions sent directly to me by the author?
  • How do I invite reviewers?
  • How do I set a final disposition on a submission?
  • What is CiteAlert?
  • I want to assign a new editor to handle a submission?

  • Guest Editor

  • How do I log into my EES Guest Editor Homepage?
  • Why have I not received the e-mail with my username and password?
  • I need to find my username and password for an EES site, how can I do this?
  • Where is this EES manuscript?
  • How do I receive a new manuscript for a Special Issue?
  • Can I assign a new submission to another editor?
  • How do I use custom flags in EES?
  • How to edit an EES submission?
  • How can I log into and use Scopus and Scirus with EES?
  • What is Scirus Title Search?
  • How do I invite reviewers for this Special Issue?
  • How do I invite a new reviewer to review a paper?
  • Can I un-invite a reviewer in EES?
  • How can I download, remove or edit reviewer attachments when submitting a decision?
  • How do I inform the author when I have made my decision?
  • Can I send an e-mail through EES?
  • Can I obtain a list of all papers for a Special Issue in EES?
  • Can I view the full text of articles online?
  • How can I request EES Guest Editor training?

  • Reviewer

  • How can I log on to my EES Reviewer Homepage?
  • How do I accept or decline the invitation to review?
  • How do I change my invitation response?
  • I can't view the submission in FDF format?
  • Why can't I view the revised PDF file in EES?
  • How do I submit a review using EES?
  • How do I upload an attachment with my review?
  • As a reviewer how can I send an e-mail to the Editor / Journal Office?
  • Can I upload an attachment with my review?
  • Can I access the full text of articles through Scopus?
  • Can the system send my login details so that I can access EES?
  • How can I access Scopus as a reviewer?
  • How can I submit my recommendations and comments on a paper?
  • How can I update my details in EES?
  • How can I view my completed assignments?