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1436 : Forgotten EES Username and Password Back   Print   Email   Bookmark   Download  
Reviewed: 12/10/2008
 
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Information Request
How do I retrieve my EES username and password?

Response
1. If you forget or have no access to your EES username and password, go to the EES log-in page for the journal.

Note: For details on how to locate your journal's EES site click here.

2. Click Send Username/Password.

3. Enter your first and last name.

4. Enter the e-mail address that you used to register in EES for this journal.

5. Click Send Username and Password and your username and password will be e-mailed to the address that we have on file.

6. If you have taken the action above but did not receive an e-mail with your username and password, please click here for more information.



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